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Shipping & Returns

Shipping & Returns

The following Shipping Rates and Delivery Time are for Non-Standard Shipping only.  Standard Shipping is by our choice and delivery times will vary based upon our selection.

The following table reflects our current shipping rates and delivery times.  Orders placed after 1:00PM will not be shipped until the next business day, however we are sometimes able to accommodate "rush" orders for same-day shipment until 3:30PM. 

Please note that the system will calculate shipping charges prior to inputting your credit card information.  You simply need to select the shipping method and depress the APPLY button under the shipping options.

Shipments to Amount of Order Shipping Method Delivery Time Cost
Contiguous United States Any Ground FedEx See Map Below As calculated by FedEx
  Any Express Saver 3 Working Days As calculated by FedEx
  Any 2nd Day 2 Working Days As calculated by FedEx
  Any Overnight 1 Working Day As calculated by FedEx
         
Alaska, Hawaii and US Territories Any Express Saver 3 Working Days As calculated by FedEx
  Any 2nd Day 2 Working Days As calculated by FedEx
  Any Overnight 1 Working Day As calculated by FedEx
         
US Military, AA, AE, FP, AP Any USPS
Priority Mail
7 Days+ $9.95


FedEx Ground Shipping Map
 
The following is the current FedEx Ground Shipping map based upon shipments from our West Virginia location.

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Returns Policy:

Any item in new (unused) condition can be returned for credit or exchange as long as it is returned within 30 days and has all of the packaging materials that was included with the item.

Any item returned, in new condition and with all packaging materials after this 30 day period will be issued store credit only.

  • Contact us at (304) 592-7992 to obtain a Return Authorization Number.
  • Place a copy of your sales receipt in the box to ensure proper credit to your account.
  • Write instructions as to whether you want credit or an exchange of items.
  • Mark the Return Authorization Number on the outside of the box.
  • Send the item to us at--

KS Work & Rescue
35 Rodeo Drive
Fairmont, WV  26554

 

Returns Shipping Costs


In the event we make a mistake in sending you the wrong item or an item is defective then the cost of returning and shipping the item will be paid for by KS Work & Rescue.

If you made a mistake in ordering the item then the cost of returning and re-shipping the item will be your responsibility. 


We do not accept returns on life safety rope and webbing products.  We do this to provide an assurance to our customers that there is no possibility that these type of items have been outside of the retail supply chain where we would have no control over the products.

 

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